What information do you collect?

We collect a variety of information from you during the course of processing your order. This may include name, address, phone number, email address, and credit card payment information as well as which items were purchased. We may also ask you for other information for a variety of reasons that we will explain when asking for your info.

The Use of Cookies

In order to provide a better experience for you and to create a faster, more efficient purchasing process, we may use cookies to collect certain kinds of information such as what pages a user has visited, when they return to our site, what browser was used and session information which may include the shopping cart contents.

How will use my information?

We use the information we collect about your visit for a variety of reasons, the most important of which is to process your order. We also use this information to communicate with you about the status of your order, provide shipping and tracking information and to help in the event you need to contact us about your order for any reason. We may use this information to help us analyze trends, usage and activity on our website. We may also use your information to provide special offers and other information we think would be of interest to you.


Is my online order secure?

Absolutely. Every step of the online ordering process that requests credit card information employs Secure Socket Layer (SSL) encryption technology. SSL is the industry standard for data protection and security and ensures that your information is encrypted before being transmitted.

What other steps do you take?

As an additional layer of security, we ask for your credit card security code (CID) at checkout. This 3-4 digit code is located on the back of your credit card (or the front for American Express) and is used to protect you against unauthorized use of your card.

Our Security Guarantee

Any purchase you make at will be 100% secure - guaranteed. You will pay nothing if any unauthorized charges are made using your credit card while making a purchaser from our site. Under the Fair Credit Billing Act, you cannot be held liable for more than $50 of fraudulent charges made on your credit card. In the event that your bank does hold you liable for some or all of this $50 maximum, we will reimburse you up to the full $50. Your liability must be the result of making a purchase on our website using our secure server and through no fault of your own. If you believe there has been unauthorized use of your credit card, you must contact your credit card company or issuing bank and follow their procedures and guidelines.

Thank you for the wonderful job on the branding irons, they will make the perfect wedding gifts! Deidrea Harris Satisfied Customer