Q
Do your products require a lengthy explanation on the shelves, in the catalog or on an ecommerce site?

A
No, not at all. With good images that quickly sell the concept most of our customers have an instant "Aha" that will make a perfect gift for my Dad, Brother, boss, etc. We specialize in manufacturing very unique very high quality outdoor cooking products that can't be found on the major retailers shelves.

Q
Some manufacturers are selling product on Ebay and their own sites and undercutting their retailers, is this something you guys do?

A
No, we like our retailers (online and bricks) to stick very close to our MSRP. There are however so many outlets anymore that we do our very best to monitor all who carry our products.

Q
On your custom Steak Brands, can we get a cursive letter style for our customer?

A
We stick to one letter style. It's a simple block style that makes a very clean, readable image in the finished brand.

Q
What makes your product different than other products of somewhat similar concept?

A
All of our metal products are made from food industry standard 304 Stainless Steel. This is corrosion and rust resistant. All of our products are very easy to clean and with regular care and cleaning will last for a very long time. Texas Irons has been making these products since 1998, we would like to continue making products for many years. We understand that if we don't put out a good product people will not want to buy, and more important they will not want to tell their friends about our products.

Q
Do these niche type outdoor products really sell?

A
Yes, take our Personalized Steak Brand for example. In the 2006 Holiday season we were one of the top 4 selling products on one of the Internet's largest supplier of Personalized Gifts. Seasoned retail and catalog buyers many times have under estimated projections, only to be very surprised by the response they get from their customers. Once customers see the product they smile and have to have it.

Q
How can I sell a custom, personalized item in my store?

A
We have a couple options for retailers. First, you can carry the interchangeable brand. The handle and all letters are packaged in an attractive, easy to read peg hook package. Your customers can pick a handle (or more if they like) combined with the individual letters they need. We also have an Interchangeable Party Pack. Comes prepackaged with a handle and 26 letters + the "&" sign. This allows customers to make an endless combination of brand impressions for guest's.

Q
Do you drop ship if I don't want the inventory?

A
Yes, many retailers don't want to mess with the inventory, or with a personalized item feel it's much easier to take the order and collect the money. Most will fax or email the order to us and we fill the order. Some stores want the product to come back to the store so they can call the customer and get them in the store on a return visit. Others will have it sent directly to the customers house.

Q
Are the stuffed jalapenos very good tasting?

A
We love em', it's great to see a plate of these treats disappear when you set them on the table at a party. People are somewhat uneasy at first about eating a jalapeno but once you explain that MOST of the heat has been cooked out of the jalapeno they try it and love it.

Q
What does the Double Barrel Chicken Cooker do?

A
If you've never had a chicken cooked by moist heat drawn from the inside of the bird while cooking you've never had some of the best chicken made. This form of cooking was actually stumbled upon by Hobos cooking a chicken over a beer can for a meal The beer (or any other liquid you want to try) will actually produce steam inside the cavity of the chicken and provide a very moist, flavorful chicken.